Glossary of Key Terms
Definitions for every key term used across the six modules. Terms are grouped by module for easy reference.
Module 1 — Welcome to TrustOpen
- Open University
- An institution offering flexible, accessible education without traditional campus attendance.
- Online Learning
- Education delivered via the internet with flexible access to course materials.
- Distance Education
- Learning where instructor and student are separated by place or time.
- Success Mindset
- The belief that abilities can be developed through dedication and effort.
- Self-Paced Learning
- A learning model where students control the timing and pace of their studies within a contract period.
- Contract Period
- The window between your course's start and end dates.
- Course Outline
- The official document defining what a course contains and how it is graded.
- Tutor
- TrustOpen 's term for the instructor who supports and grades your course.
- Multi-Factor Authentication
- A second verification step that protects your account from unauthorized access.
Module 2 — Learning Online Successfully
- Self-Directed Learning
- Taking ownership of your own learning process — planning, monitoring, and adjusting.
- Metacognition
- Thinking about your own thinking and learning.
- Growth Mindset
- The belief that abilities develop through effort and learning.
- Self-Compassion
- Treating yourself with understanding when you struggle.
- Ambient Noise
- Consistent background sound.
- Digital Space
- The folder and file structure you use for study.
- Pomodoro
- A 25-minute focus block followed by a short break.
- Parking Lot
- A place to record off-task thoughts without acting on them.
- Active Learning
- Engaging with material by doing something with it, not just reading it.
- Cornell Notes
- A three-section note format: questions, notes, summary.
- Retrieval Practice
- Strengthening memory by attempting to recall information.
- Spaced Repetition
- Reviewing material at increasing intervals over time.
- Survey (Reading)
- Skimming headings and structure before deep reading.
- Three-Pass Approach
- Survey, question, then deep read.
- Topic Sentence
- The sentence that states a paragraph's main point.
- Comprehension Monitoring
- Noticing whether you're understanding what you read.
- Learning Anxiety
- Anxiety triggered by academic tasks or settings.
- Imposter Feelings
- The sense of not belonging or not being "good enough."
- Resilience
- The ability to recover from setbacks.
- Box Breathing
- A 4-4-4-4 breathing pattern that calms the nervous system.
Module 3 — Managing Time and Staying Motivated
- Study-Time Estimate
- The number of weekly hours a course realistically requires.
- Eisenhower Matrix
- A four-box framework for sorting tasks by urgency and importance.
- Study Block
- A scheduled, fixed period of study time.
- Buffer Block
- Flexible study time reserved for the unexpected.
- Deadline Map
- A single consolidated view of all due dates and windows.
- Safety Margin
- Extra time built in before the actual deadline.
- Milestone
- A specific, small, scheduled outcome in a larger project.
- Workload Overlap
- Two or more significant deliverables falling in the same week.
- Procrastination
- Voluntary delay of an important task, despite expected negative consequences.
- Task Reduction
- Shrinking a task until starting is easy.
- Timeboxing
- Assigning a fixed duration to a task.
- Habit Stacking
- Attaching a new habit to an existing routine.
- Extrinsic Motivation
- Drive from external rewards or consequences.
- Intrinsic Motivation
- Drive from internal interest, curiosity, or meaning.
- SMART Goals
- Specific, Measurable, Achievable, Relevant, Time-bound.
- Momentum
- Continued forward progress sustained by systems and habit.
Module 4 — Resources and Student Support
- Academic Advisor
- Staff member who supports program planning and course selection.
- Transfer Credit
- Recognition of previous coursework toward your TrustOpen credential.
- Write Site
- TrustOpen 's academic writing support service.
- Subject Tutor
- The course expert who grades work and answers content questions.
- Database
- A searchable collection of articles, books, or media.
- Boolean Search
- Using AND, OR, and NOT to control search results.
- CRAAP Test
- A five-part source evaluation framework (Currency, Relevance, Authority, Accuracy, Purpose).
- Citation Style
- A standardized format for citing sources (APA, MLA, Chicago).
- Counselling Services
- Free, confidential mental health support for TrustOpen students.
- Accommodation
- An adjustment to academic requirements to remove barriers for students with disabilities.
- Bursary
- Need-based financial award that doesn't require repayment.
- AUSU
- The TrustOpen Students' Union — your student advocacy body.
Module 5 — Academic Integrity and Student Success
- Academic Integrity
- Commitment to honesty, trust, fairness, respect, and responsibility in academic work.
- Academic Community
- The students, faculty, and staff who share responsibility for scholarly work.
- Contract Cheating
- Paying a person or service to complete academic work for you.
- Recycling
- Submitting the same work to more than one course without permission.
- Mosaic Plagiarism
- Changing words but keeping the source's structure and ideas without citation.
- Common Knowledge
- Widely-known facts that don't require citation.
- Paraphrase
- Restating a source's meaning in your own words.
- Summary
- Condensing a source's key points in your own words.
- AI Tool Policy
- A course-level rule specifying whether and how AI may be used.
- Disclosure
- Clearly noting when and how you used an AI tool in your work.
- Provenance
- The origin and history of information — who created it and where it came from.
- Skill Atrophy
- Weakening of a skill due to lack of practice.
- Professional Tone
- Clear, courteous, and respectful communication in academic and work settings.
- Escalation
- Raising a concern to a more senior person when a direct conversation doesn't resolve it.
- Digital Presence
- How you appear and behave in online spaces over time.
- Substantive Post
- A contribution that adds a new idea, question, or perspective to a discussion.
Module 6 — Personal Success Planning
- Learning Preferences
- Your typical patterns for when, where, and how you study best.
- Peak Hours
- The times of day when your focus and energy are highest.
- Growth Area
- An aspect of learning you want to improve — not a fixed deficiency.
- Core Motivation
- The deeper reason you're studying — what success makes possible.
- Barrier
- A predictable obstacle that can disrupt your study.
- Mitigation
- A plan for how you'll respond when a barrier arises.
- If – Then Planning
- Linking an anticipated barrier to a pre-decided action.
- Pre-commitment
- Deciding in advance how you will respond to a future situation.
- Personal Success Plan
- Your integrated profile, schedule, barriers, and supports.
- Support Plan
- The specific TrustOpen services you will use, and when.
- Success Commitment
- A short written pledge describing how you'll approach your studies.
- Anchor Ideas
- The few concepts that matter most to your own success.
- Full Readiness Certificate
- Awarded upon completion of all six modules plus the Portfolio.