Module 1 — Welcome to TrustOpen

Open University
An institution offering flexible, accessible education without traditional campus attendance.
Online Learning
Education delivered via the internet with flexible access to course materials.
Distance Education
Learning where instructor and student are separated by place or time.
Success Mindset
The belief that abilities can be developed through dedication and effort.
Self-Paced Learning
A learning model where students control the timing and pace of their studies within a contract period.
Contract Period
The window between your course's start and end dates.
Course Outline
The official document defining what a course contains and how it is graded.
Tutor
TrustOpen 's term for the instructor who supports and grades your course.
Multi-Factor Authentication
A second verification step that protects your account from unauthorized access.

Module 2 — Learning Online Successfully

Self-Directed Learning
Taking ownership of your own learning process — planning, monitoring, and adjusting.
Metacognition
Thinking about your own thinking and learning.
Growth Mindset
The belief that abilities develop through effort and learning.
Self-Compassion
Treating yourself with understanding when you struggle.
Ambient Noise
Consistent background sound.
Digital Space
The folder and file structure you use for study.
Pomodoro
A 25-minute focus block followed by a short break.
Parking Lot
A place to record off-task thoughts without acting on them.
Active Learning
Engaging with material by doing something with it, not just reading it.
Cornell Notes
A three-section note format: questions, notes, summary.
Retrieval Practice
Strengthening memory by attempting to recall information.
Spaced Repetition
Reviewing material at increasing intervals over time.
Survey (Reading)
Skimming headings and structure before deep reading.
Three-Pass Approach
Survey, question, then deep read.
Topic Sentence
The sentence that states a paragraph's main point.
Comprehension Monitoring
Noticing whether you're understanding what you read.
Learning Anxiety
Anxiety triggered by academic tasks or settings.
Imposter Feelings
The sense of not belonging or not being "good enough."
Resilience
The ability to recover from setbacks.
Box Breathing
A 4-4-4-4 breathing pattern that calms the nervous system.

Module 3 — Managing Time and Staying Motivated

Study-Time Estimate
The number of weekly hours a course realistically requires.
Eisenhower Matrix
A four-box framework for sorting tasks by urgency and importance.
Study Block
A scheduled, fixed period of study time.
Buffer Block
Flexible study time reserved for the unexpected.
Deadline Map
A single consolidated view of all due dates and windows.
Safety Margin
Extra time built in before the actual deadline.
Milestone
A specific, small, scheduled outcome in a larger project.
Workload Overlap
Two or more significant deliverables falling in the same week.
Procrastination
Voluntary delay of an important task, despite expected negative consequences.
Task Reduction
Shrinking a task until starting is easy.
Timeboxing
Assigning a fixed duration to a task.
Habit Stacking
Attaching a new habit to an existing routine.
Extrinsic Motivation
Drive from external rewards or consequences.
Intrinsic Motivation
Drive from internal interest, curiosity, or meaning.
SMART Goals
Specific, Measurable, Achievable, Relevant, Time-bound.
Momentum
Continued forward progress sustained by systems and habit.

Module 4 — Resources and Student Support

Academic Advisor
Staff member who supports program planning and course selection.
Transfer Credit
Recognition of previous coursework toward your TrustOpen credential.
Write Site
TrustOpen 's academic writing support service.
Subject Tutor
The course expert who grades work and answers content questions.
Database
A searchable collection of articles, books, or media.
Boolean Search
Using AND, OR, and NOT to control search results.
CRAAP Test
A five-part source evaluation framework (Currency, Relevance, Authority, Accuracy, Purpose).
Citation Style
A standardized format for citing sources (APA, MLA, Chicago).
Counselling Services
Free, confidential mental health support for TrustOpen students.
Accommodation
An adjustment to academic requirements to remove barriers for students with disabilities.
Bursary
Need-based financial award that doesn't require repayment.
AUSU
The TrustOpen Students' Union — your student advocacy body.

Module 5 — Academic Integrity and Student Success

Academic Integrity
Commitment to honesty, trust, fairness, respect, and responsibility in academic work.
Academic Community
The students, faculty, and staff who share responsibility for scholarly work.
Contract Cheating
Paying a person or service to complete academic work for you.
Recycling
Submitting the same work to more than one course without permission.
Mosaic Plagiarism
Changing words but keeping the source's structure and ideas without citation.
Common Knowledge
Widely-known facts that don't require citation.
Paraphrase
Restating a source's meaning in your own words.
Summary
Condensing a source's key points in your own words.
AI Tool Policy
A course-level rule specifying whether and how AI may be used.
Disclosure
Clearly noting when and how you used an AI tool in your work.
Provenance
The origin and history of information — who created it and where it came from.
Skill Atrophy
Weakening of a skill due to lack of practice.
Professional Tone
Clear, courteous, and respectful communication in academic and work settings.
Escalation
Raising a concern to a more senior person when a direct conversation doesn't resolve it.
Digital Presence
How you appear and behave in online spaces over time.
Substantive Post
A contribution that adds a new idea, question, or perspective to a discussion.

Module 6 — Personal Success Planning

Learning Preferences
Your typical patterns for when, where, and how you study best.
Peak Hours
The times of day when your focus and energy are highest.
Growth Area
An aspect of learning you want to improve — not a fixed deficiency.
Core Motivation
The deeper reason you're studying — what success makes possible.
Barrier
A predictable obstacle that can disrupt your study.
Mitigation
A plan for how you'll respond when a barrier arises.
If – Then Planning
Linking an anticipated barrier to a pre-decided action.
Pre-commitment
Deciding in advance how you will respond to a future situation.
Personal Success Plan
Your integrated profile, schedule, barriers, and supports.
Support Plan
The specific TrustOpen services you will use, and when.
Success Commitment
A short written pledge describing how you'll approach your studies.
Anchor Ideas
The few concepts that matter most to your own success.
Full Readiness Certificate
Awarded upon completion of all six modules plus the Portfolio.
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